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Strategy

STRATEGY

We dig deep into your goals, data, and needs and create a digital strategy for success.

Design

DESIGN

Our design process is methodical and creative — focused on achieving your goals.

Build & Launch

IMPLEMENTATION

We are passionate about our work and use technology to achieve your goals, not for the sake of technology.

 

STRATEGY

DESIGN

IMPLEMENTATION

THE URBAN INSIGHT PROCESS

Urban Insight’s proven process has been honed over 15 years and 500 successful website launches.

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01. Strategy

We understand your goals. We research your customers and how they think. We dive into the data to find insights. Strategy forms the foundation for our collaboration.

02. Design

Great design is not only beautiful but more importantly, effective. Urban Insight uses data and analytics to inform and validate design and messaging.

03. Implement

Our goal is to launch the fastest websites on the web. This means that everything needs to be built according to best practices and optimized for SEO and performance.

04. Launch

There are 372 discrete steps to successfully launch a website. We know exactly what they are, and how to make sure they all lead to a successful launch.

05. Operations

Urban Insight’s Membership Support program offers proactive, world-class support. Four of five customers work with us for 5+ years. We’re in it for the long-term.

00. Discovery

Asking the right questions at the beginning of the project creates consensus and uncovers risks. Understanding the project allows us to plan for success. We’re good at asking the right questions.

INDUSTRY EXPERTISE

Our team of professional have extensive experience partnering with organizations in Higher Education, Urban Planning, Cultural Arts and Legal Aid Services

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CULTURAL
ARTS

Our partnerships with world-class museums have provided us with invaluable knowledge of ticketing and art collection management systems.

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HIGHER
EDUCATION

We bring an in-depth understanding of the demands and challenges of university systems, processes, and technology infrastructures.

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URBAN
PLANNING

With intimate knowledge of the urban planning landscape, we bring an insider’s view to your planning and zoning related digital projects.

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LEGAL AID
SERVICES

As the creators of OpenAdvocate we support the nonprofit legal service community with our affordable technology solutions.

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