legal aid

Best Practice Benchmarking For Legal Services Websites 2014

Abhijeet Chavan's picture

This best practice benchmarking study of 153 legal services websites was conducted by Urban Insight in December 2013-January 2014. The results were presented at Legal Services Corporation (LSC) 2014 TIG Conference in Jacksonville, FL.

In Plain Language

Abhijeet Chavan's picture

Earlier this month, at a conference for legal aid professionals, attorney Jeff Hogue told me about the "plain language" movement. Also called "plain English", the objective is to communicate using clear language, free of jargon, and using words that are appropriate to the audience's reading skill level and knowledge.

Why Web Accessibilty Is Important

Abhijeet Chavan's picture

Why do we still see websites that are poorly designed from an accessibility perspective even when basic web accessibility measures are well understood and fairly easy to implement?