Privacy Policy

(Note that Urban Insight's initiatives and products, such as Planetizen, Planetizen Courses, and Open Advocate, have a different privacy policies.)

This privacy policy is based loosely on the impressive privacy policy published by the Electronic Frontier Foundation.

Urban Insight, Inc. (Urban Insight) is committed to protecting the privacy of visitors to our website; we adhere to The Web Analyst's Code of Ethics as represented by The Digital Analytics Association.

Urban Insight has established this Privacy Policy to explain what information we collect through our websites and how it is used.

Urban Insight does not sell or rent client or website visitor information under any circumstances, and we do not share client or website visitor information without prior consent except as compelled by law.

Information Gathered by Urban Insight's Site

Logging: For visitors to our website, we log visits to our website through an internal logging system and through Google Analytics. From time to time, we also use a third-party software system to record actions taken by website visitors on our website. 

We collect information about your computer, including your IP address, operating system and browser type, the duration of your visit and the pages you visited.

We retain internal log files for up to three months. We retain Google Analytics data for an indefinite period of time. When we use a third-party software system to record actions taken by website visitors, we retain this data for 60 days. 

Third Party Analytics Serviecs

We use Google Analytics to analyze the activities of visitors to our site. Google's use of cookies and other tracking technologies enable it to have access to information about visitors to our site. Google has published its privacy policy

We occasionally use Inspectlet to analyze the activities of visitors to our site. Inspectlet’s use of cookies and other tracking technologies enable it to have access to information about visitors to our site. Inspectlet has published its privacy policy

We user third party analytics services to collect information for system administration, to create reports, and to improve our website. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual user.

Urban Insight's Use of Information

In general, Urban Insight uses the information you provide to establish a business relationship to provide technology consulting services.

  • Email Subscription Information: If you elect to subscribe to our monthly newsletter, we use your name and email address to send you a monthly email about Urban Insight's activities. 
  • Service Request Form: If you fill out a contact form, we use the information provided through our contact form to provide you with information about our services. 
  • Publication by Urban Insight: If you provide a comment or information for publication we may use your name and contact information you have provided to us to provide you with attribution.
  • Other Activities: We also look at technical information to diagnose problems with or consider improvements to our servers or related technologies and to administer and other websites we host or provide.

Third-Party Services and APIs

Urban Insight’s site also provides links to or interacts with a wide variety of third-party websites, including links to sites like social media, mapping services, or video hosting websites, often via application programming interfaces (APIs). Urban Insight is not responsible for, and does not have any control over, the privacy practices or the content of such third parties.

Disclosure of Your Information

While Urban Insight endeavors to provide protection for information you provide on our website, we may disclose personally identifiable information about you to third parties in limited circumstances, including: (1) with your consent; or (2) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order.

Changes to Our Policies

Urban Insight's Privacy Policy may change from time to time. However, any revised privacy policy will be consistent with Urban Insight's mission. If we make any substantive changes to our policies, we will post notice of changes on this page.


Urban Insight employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control.

Although we make good faith efforts to store information collected by Urban Insight in a secure operating environment, we cannot guarantee complete security.

Contact Information

If you have concerns or questions about Urban Insight's Privacy Policy, please contact us so we can improve.

Urban Insight, Inc.
3700 Wilshire Blvd., Suite 570
Los Angeles, CA  90010   USA
Telephone: +1 (323) 857-6901 
Email: [email protected]