Urban Insight helps legal aid organizations build accessible, user-friendly websites and online triage tools, powered by OpenAdvocate, a platform designed specifically for civil legal services.
Most legal aid websites don’t fail because of effort, they struggle because the systems weren’t designed for legal aid work.
Since 2000, Urban Insight has helped legal aid organizations build easy-to-use, accessible websites.
Facing a surge in eviction cases, Stay Housed LA needed to replace an inefficient intake system. Urban Insight built a scalable, accessible platform to streamline legal aid applications. The solution optimized case management, connecting 22,000+ tenants with legal support and serving 1.4 million visitors with critical rights information.
LawHelpNY needed to modernize its aging portal to better serve New Yorkers seeking legal aid. Urban Insight redeveloped the high-performance site, integrating a Legal Directory and LiveHelp chat. The new platform streamlined access to critical resources, empowering users to navigate complex legal issues with speed, clarity, and confidence.
Legal aid groups often lack resources for custom technology. Urban Insight developed Drupal for Legal Aid Websites - DLAW, an open-source Drupal distribution, to bridge this gap. This standardized platform empowers organizations to launch secure, accessible, and mobile-friendly websites quickly, ensuring vulnerable communities can access critical justice resources without barriers.
Facing limited budgets, legal aid groups struggled to maintain effective websites. Urban Insight launched OpenAdvocate, a managed solution powered by Drupal for Legal Aid Websites (DLAW). This affordable platform provides robust tools for content management and accessibility, allowing nonprofits to focus on serving clients rather than managing servers.
“This has been a very successful launch and we’re grateful for all of Urban Insight’s support. The site looks gorgeous and, more importantly, it’s fun to drive!”
"I have been so impressed with everyone from Urban Insight and JANM is truly fortunate to have the opportunity to benefit from the expertise of your team."
“We're very excited about the launch and appreciate the excellent work and wrangling of many technologies and content that Urban Insight has provided.”
From 2019-2024, independent research firm Clutch has ranked Urban Insight as a Top 10 Web Development Company in the United States, and #1 among Los Angeles Web Agencies.
Our engineers bring 20+ years of technical rigor to ensure your platform is secure, accesible, and always online. We build clear pathways that connect people to justice in seconds, not minutes.
